QUOTE(Sam @ Apr 4 2006, 12:30 PM) 
Karen-
You can call the United US number and get a person anytime. I'm oretty sure the Indian call center is 24/7.
to be sure! just don't like making a long distance call (sometimes)!
Where Have All the People Gone?
Karen-
You can call the United US number and get a person anytime. I'm oretty sure the Indian call center is 24/7.
to be sure! just don't like making a long distance call (sometimes)!
Karen-
You can call the United US number and get a person anytime. I'm pretty sure the Indian call center is 24/7.
You can call the United US number and get a person anytime. I'm pretty sure the Indian call center is 24/7.
QUOTE
Recently I asked a question on another non travel-related website in a live, instant message-type format. Again, the cyberspace person was very helpful.
I guess there's no turning back, but I miss the voice at the other end of the line.
Thanks for letting me vent
I guess there's no turning back, but I miss the voice at the other end of the line.
Thanks for letting me vent
Ellen -- How I empathize. I now do EVERYTHING online! I have a dear friend who calls Fidelity Investments so he can hear a real voice. He learned about the financial markets and more. But when he called about anything and everything, he received a letter from the mega financial services company asking him to curtail his calls.
......R. had withdrawal symptoms and now limits his call. I JUST called United Air Lines in France (actually, Dublin). It was only 9:30 PM but the offices were closed! Guess I'll have to call the US ;-)
Email me your telephone number and I'll call! I knew I was in trouble when I stopped checking my voicemail and went straight to the computer!
I booked a flight with Northwest Airlines online last night. I called them today with a couple of questions about my reservation. I was giddy that in the maze of button pressing, I was able, with only a several minute delay, to talk to a live person. I had three words out of my mouth when she said, "Oh you booked this online; you need to talk to an internet agent". Click, I was on hold again. This time I don't know how long I was on hold, but I can now recite the NWA info of the day verbatim.
So I gave up and found that I could e-mail my question to a (presumably) live person at the other end of the fiber optic cable. Voila, I had a response within 5 minutes! She gave me detailed answers to my questions. Unfortunately one of her suggestions still didn't get me the desired result, so I wrote her back and voila encore, an almost instantaneous reply that she would take care of it herself if I supplied her with the required information, and she did as promised.
Recently I asked a question on another non travel-related website in a live, instant message-type format. Again, the cyberspace person was very helpful.
I guess there's no turning back, but I miss the voice at the other end of the line.
Thanks for letting me vent
So I gave up and found that I could e-mail my question to a (presumably) live person at the other end of the fiber optic cable. Voila, I had a response within 5 minutes! She gave me detailed answers to my questions. Unfortunately one of her suggestions still didn't get me the desired result, so I wrote her back and voila encore, an almost instantaneous reply that she would take care of it herself if I supplied her with the required information, and she did as promised.
Recently I asked a question on another non travel-related website in a live, instant message-type format. Again, the cyberspace person was very helpful.
I guess there's no turning back, but I miss the voice at the other end of the line.
Thanks for letting me vent